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Elizabeth Bradley Design
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Elizabeth Bradley offers free shipping on all domestic (United States) shipments. Rush shipping is available at checkout for an additional charge. Tracking will be emailed at the time of shipment to the email address provided during checkout. Shipping costs are calculated at checkout based on the package weight and shipping destination. All orders are shipped via the method selected at checkout. Shipping times shown are from the date on which the order ships, not the date on which the order was placed.
Elizabeth Bradley Design strives to ensure that you receive the highest standard and quality of products and services at all times. If you are not entirely satisfied with your purchase, please contact customer service immediately at 866.827.3831 and we will provide you with return instructions and a label. We will accept returns on products purchased directly from Elizabeth Bradley Design within 60 days of purchase. We require that the product is returned unused and packaged in its original condition. Failure to do so may result in additional repackaging fees.
Postage costs and gift cards are nonrefundable.
Since 1986, Elizabeth Bradley has been dedicated to bringing you the finest needlepoint kits and accessories. We guarantee exceptional craftsmanship, superior customer service, and hours of relaxing stitching time.
I appreciate being able to order yarn online from the many shades of each color. I find customer service is excellent.
Even when you just need a little extra for a project, the staff is always helpful in getting you what you need!
I am working on a floral piece of crewel embroidery and changed the original colors of the flowers. I originally bought an orangey-yellow but decided I really did NOT like the color so I changed it to #232, a lovely light yellow, instead. I am much happier with this color. In fact, I changed ALL the flower colors, even the red and brown centers to a red and brown I liked. These wools are so nice to work with! I have been shown wools from Italy that are much, much thinner but I prefer these. They are bringing the cost of the piece up a lot but are most definitely worth it. Heirloom quality!
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