Elizabeth Bradley Design endeavours to ensure that you receive the highest standard and quality of products and services at all times, however, if you are not entirely satisfied with your purchase then please contact Customer Services at (919) 828-5568. We will accept returns on products purchased directly from Elizabeth Bradley Designs within 60 days of purchase. We require that the product is in an un-opened, re-sellable condition when returned. Postage costs are non refundable. Gift Cards and products purchased under special offers and promotions are non-refundable or returnable. This does not affect your statutory rights.